A pleasant surprise of the culinary kind

by P&O Cruises on March 17, 2010 · 0 comments

Hello Everyone,

During our last call in Sydney on March 10, the crew from Network 10 and Australia’s Top-rated Reality TV Show, Masterchef, joined the crew of Australia’s latest Superliner, Pacific Jewel, to film an exciting episode from their upcoming season. While the details and results are, of course, very confidential, our passengers were invited to sample the culinary delights of the Red and Blue Teams on the open deck surrounded by the Cityscape of Darling Harbour.

While the teams were busy in the enormous galley of Pacific Jewel, the Masterchef crew were capturing all of the drama throughout the afternoon behind the scenes and, of course, filming our passengers enjoying the party and the food which was then judged in typical Masterchef style, full of suspense. What happened, which Team won, who will go home and what happened along the way? Well, we certainly won’t tell, you have to catch the episode along with all of the others coming your way, this winter. In fact, we’ll have to catch it as well, they wouldn’t even tell us the final results, the Masterchef crew really know how to entertain.

Josh

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How good is this glass of wine…

by P&O Cruises on March 6, 2010 · 28 comments

Hi Everyone,

We’re currently hugging the east coast of Tasmania as we make our way to Burnie as part of an 8 night cruise. Today we visited Wineglass Bay and I couldn’t resist taking a few happy snaps. I’m sure you’ll agree that this is one stunning landscape and Tassie certainly delivered on the weather for all enjoying view.

Enjoy
Josh

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P&O Cruises is pleased to advise that Pacific Jewel has not been affected and passengers are safe following Tsunami warnings in the South Pacific region.

Pacific Jewel is currently sailing as planned off the coast of New Caledonia, headed for Sydney on 2 March. Both Pacific Dawn and Pacific Sun are also safe.

P&O Cruises is monitoring the situation closely with the relevant authorities and will update this message if the situation changes.

Thank you.
P&O Cruises

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Being heard

by P&O Cruises on February 26, 2010 · 16 comments

Hi everyone,

We’ve been encouraged by the overwhelming support and praise for Pacific Jewel since her maiden voyage in mid-December.

But we’re also paying close attention to those of you who have expressed your disappointment. Your feedback is helping us to identify areas where we can improve. Thank you for being so straightforward in your comments.

Please be assured, P&O Cruises welcomes all feedback and we study it very closely. We don’t shy away from constructive criticism because that’s the key to continually improving. It also helps us to deliver a better cruising experience for everyone.

But to keep with the spirit of this blog and so that everyone has an opportunity to comment on blog topics, we are going to make some changes.

We plan to update the terms and conditions allowing for posts to be moderated based on their  relevance and context. This is in addition to the current terms.

The blog wasn’t envisaged as a forum as such and there is a risk that specific views and information that we don’t want to miss can be overwhelmed among posts that aren’t on topic.

We don’t want to discourage anyone from making general comments and our facebook group is the perfect place to engaged in healthy discussion, meet people and learn valuable information from us and experienced cruisers. We ask all passengers to provide feedback on their cruise experience using our post-cruise survey. 

And don’t forget that our website is full of helpful information too, especially within the Booking Terms and Conditions and the Cruise Handbook pages. 

We’ll let you know in further posts how we will be improving the cruising experience and in which areas. Be assured, if you’ve written to us we will definitely be getting back to you. Thanks for your patience to date.

In the meantime, your comments continue to be welcomed but it will make it easier for us to identify areas where we can improve if you make them relevant to blog topics.

Happy cruising to all

P&O Cruises

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Paul Hancox – Cruise Director

February 18, 2010

Paul was born in Burton- Upon -Trent  in England and now resides in Wolverhampton in the West Midlands.
He is a keen soccer fan and supports the best team in the English Premier League – Aston Villa…
He graduated from North London University in 1997 with a B.A Honors Degree in Leisure Management. 
He started his career on [...]

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Entertainment Kiwi Style

February 18, 2010

Hi everyone, my name is Paul Hancox. I have officially taken over the reigns from Josh after our exciting 3 day Food and Wine cruise and our maiden 13 day voyage to New Zealand.
We have presented more excellent entertainment this cruise as always, including New Zealand’s #1 entertainer and Australasia Entertainment Award winner Ash Puriri [...]

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Food & Wine Cruise

February 5, 2010

Hello From Josh,
You may know me as the Inaugural Cruise Director of Pacific Jewel, Pacific Dawn and from my time on Pacific Sun and Star.  As I mentioned last month, it has been my great pleasure to welcome our new Cruise Director, Paul, on board and he is already making people laugh and smile on [...]

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In the spotlight

February 3, 2010

Hi Everyone,
Media interest in Pacific Jewel has been pretty intense since her debut in Australian waters in December. We’ve become accustomed to having high profile personalities on board including Leila McKinnon hosting A Current Affair live.  And this past weekend we were delighted to have Natalie Gruzlewski and a team from Getaway on board for [...]

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Australia Day at Sea

February 1, 2010

Dear All
Happy belated Australia Day to everyone ashore from onboard the Pacific Jewel. We had beautiful weather all day for our celebrations up on deck and the events commenced with the singing of the National Anthem at 11.30 as the Australian Flag was raised on the Forward mast.
The Pacific Entertainers performed an Australian Tribute, “Our [...]

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A note from the Cruise Director

January 22, 2010

Hi everyone.
My name is Josh, Cruise Director on board Australia’s Newest Superliner Pacific Jewel and it is my privilege to say that she is equally spectacular in completely different ways to the Pacific Dawn, Australia’s First Superliner, which I had the enormous pleasure to launch over two years ago.  I can only think of the [...]

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